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Why Srvhost.net ?
Srvhost.net is based in Kolkata, India. However, Srvhost.net's servers are physically located in a state-of-the-art datacenter at Miami, Florida (USA). We are physically connected by 3, tier-1 providers. We also have a local office in Miami where our US technicians operate from. We are staffed 24x7x365.

Who's Srvhost.net ? Does it knows anything about Networks ?
Srvhost.net - is a venture of dharma.h. dharma.h has in it's sleves past expierences of ISP Setups, Mail Server Setups and consultancy for ISP's, Data Center Development, SAN Implementation, 3G Researh and Development and many more activities for the Fortune 100 Companies. It has also setup WAP servers for Service Providers in India. dharma.h's has a sister company - Softnet Solutions which is into software development, Web Designing and Development, SEO Solutions, Brand Designing, Multimedia Solutions and has a successful range of products. If you know that you are with Srvhost.net - you can be rest assured that the world's best minds at work 24x7 in paterning with your business needs.

Since Srvhost.net's servers are located in Miami, is my business at risk due to a Hurricane and other Climatic Varriations ?
Our servers are located at the Nap of the Americas (http://napoftheamericas.net) which is one of the most impressive datacenters in the world. With 750,000 sqft of datacenter space, it has everything necessary to withstand the worst hurricanes possible. No windows, 12 million pounds of concrete and steel ballast on the roof alone, a record 100,000 square foot PSI beam and concrete slab was poured as its foundation, is located outside the 100 year flood zone and, of course, is able to withstand a Category 5 Hurricane. In case of massive power outages, there are 6 massive generators in the upper corners of the building with almost 200,000 gallons of diesel fuel storage! The roof slope is designed to aid in drainage of floodwater in excess of 100-year storm intensity assisted by 18 rooftop drains. All equipment is located on the 2nd floor and up which is 32 feet above sea level (ground floor is already 14 feet above sea level). Also don't forget Miami's college football team is called the Hurricanes. We are, unfortunately, used to them and the region has been built to withstand them. We don't have the same levee structure as other cities and we've been through category 5 storms before.

What uptime I can expect and is there any service guarantee?
Srvhost.net guarantees 99.9% uptime. Uptime is covered under our Service Level Guarantee (SLA). Please contact our Sales Team for more information.

How long does it take for my account to be activated ?
For payments made by credit card, accounts are activated instantly. For all other payment methods, it may take upto 12 hours after the payment is made.

What is HSphere?
HSphere is Control Panel software developed by Positive Software, Inc. (PSOFT.NET). We use their software to efficiently manage our servers and give our customers absolute control over their hosting.

If my bussiness expands can i upgrade automatically to a higher Hosting Plan ?
From within your Hosting Control Panel, you can easily change your Hosting Plan. There is no fee and you can change any time. When you change, system credits payment you made for a billing period beyond change date. It then charges your account for new plan fee starting from change date. You can even upgrade from one plan to another. We at our Support would help you do this. When so ever the need be - simply drop a request to us at: support@srvhost.net - and we'll take care of the rest

I have more querries !!! How do I get an answer to them ?
Simply mail us at sales@srvhost.net or support@srvhost.net and our support executives will be more than glad to assist you.

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